What's new

Monitor hard copy management flow

You can use the OData QueryBuilder entity Copy (HCMCopyLogs) to create a history log that shows the entire life cycle for hard copies and duplicates for a document. See Monitoring hard copy history.

Partitioning of sj_arkiv

A new topic in this guide describes how you can partition the sj_arkiv.archive_doc and sj_arkiv.archive_doc_info tables if the tablespaces that is used by the WorkZone archive has reached its maximum size.

See Partitioning of sj_arkiv.

Monitoring failed PDF/UA documents

A new topic in this guide describes how you can monitor your failed PDF/UA outgoing documents.

See Monitoring failed PDF/UA (Universal Accessibility) documents.

Security group rights

Security group rights (previously accessed and managed from the RegisterSecurity module in WorkZone Configuration Management), are now accessed and managed from WorkZone Configurator. See About Security group rights,Registers and tables, and Permissions.

Process logs

A new topic about process logs in WorkZone Configurator has been added. See About process logs.

New ADW agent (OAuth2)

The new Active Directory Writer agent (ADW) is used for replication of the active directory structure in an Azure environment where the active directory from the on-site domain controller is replicated to the WorkZone Content Server installation in an Azure environment.

The Active Directory Writer is only installed if the OAuth2 authentication framework was selected during the initial installation of WorkZone Content Server.

WorkZone Mass Dispatch

A new topic about error handling has been added. See Handling Mass Dispatch errors.

2020.2

No changes in this release.

New free text indexes

In order to improve search performance, four new free text indexes have been introduced in this version. The new free text indexes are:

• I_CTX_FILE_FREE_TEXT: Indexes all case meta data and is used to search for case meta data texts.
• I_CTX_RECORD_FREE_TEXT: Indexes all document meta data and is used to search for document meta data texts.
• I_CTX_ADDRESS_FREE_TEXT:  Indexes all case, document, contact, or address meta data and is used to search for case, document, contact, or address.
• I_CTX_CONTACT_FREE_TEXT: Indexes all contact name data and is used to search for contact name texts.

Deprecated free text indexes

As a result of the new free text indexes, the following old free text indexes have been deprecated:

• I_CTX_FILE_TEXT: Indexed all case meta data and is used to search for case meta data texts. Replaced by I_CTX_FILE_FREE_TEXT.
• I_CTX_RECORD_TEXT: Indexed all document meta data and is used to search for document meta data texts. Replaced by I_CTX_RECORD_FREE_TEXT.
• I_CTX_REGISTER_TEXT: Indexed all case, document, contact, or address meta data and is used to search for case, document, contact, or address. Replaced by I_CTXADDRESS_FREE_TEXT and I_CTX_CONTACT_FREE_TEXT.

Deprecated free text indexes will not be updated, should not be used in queries but are currently maintained for backwards compatibility and to ensure older queries still in use are not invalidated.

You should update any queries that still use deprecated free text indexes to the newer free text indexes to improve performance and make sure the queries can be used in future operations.

Automatic deletion of expired cases and documents

A new program called ScanJour.AutoPurge.exe can be used to set up WorkZone to automatically send cases and documents with expired retention dates to the trash bin as well as automatically empty the trash bin after a predefined grace period, permanently deleting them.

The ScanJour.AutoPurge.exe program is part of the normal WorkZone installation and is found on the WorkZone Content Server in the installation default installation folder C: > Program Files (x86) > KMD > WorkZone > Program.

The ScanJour.AutoPurge.exe program can be executed on the WorkZone Content Server, either manually in a command prompt, or as a scheduled task in the Windows Task Scheduler.

You can view the status of the deletions and any potential errors that may have occurred in the Windows Event Viewer or directly by using the WorkZone QueryBuilder to generate OData queries. You can see which cases or documents have been deleted in the Deletion log.

Use logs and deletion logs (previously accessed and managed from the Use Log module in WorkZone Configuration Management), are now accessed and managed from WorkZone Configurator. See About use logs and deletion logs.

This is the first version of this guide.